The last decade brought an avalanche of transformation in the HR industry and HR software in particular. The rise of artificial intelligence, gig economy, the increased push towards greater diversity, and many other headline disruptors. As we flip the page into 2020 and a new decade, let’s look ahead for a glimpse of which HR trends will continue to drive transformation.
Automation Via AI & RPA
Instead of relying on an HR manager to pour over hundreds of resumes and cover letters or collect and evaluate survey results, companies can use an AI program to complete the task quickly.
The advantage of using AI & RPA for these tasks is eliminating human bias or error from the candidate selection process. However, while great in theory, the idea of unbiased hiring has drawbacks and has been a point of much debate.
Virtual & Augmented Reality
While it’s easy to believe that human resources are a world away from the conventional virtual reality environment, the fact is that VR is one of the newest developments in HR technology. The benefits of simulated environments for corporate training include much higher cost efficiency and improved protection for high-risk industries like construction.
While VR and AR haven’t seen widespread adoption yet, the major implications for hiring and on-the-job learning make them one of the top trends in human resource management to pay attention to over the next few years.
Real-Time Performance Feedback
In today’s paced world, the traditional performance review cycle is outdated. Hearty thanks to tools like pulse surveys and real-time feedback channels, managers no longer need to schedule time-consuming meetings or evaluate performance only once a year.
Beyond the logistical benefits, real-time feedback provides ample opportunity for managers to have meaningful and forward-looking conversations about personal and professional development with the employee, resulting in better engagement and improved productivity.
The Generational Shifts
Millennials and Gen Zs are joining the workforce as more baby boomers retire, creating uncertainty as businesses try to adapt to a new standard. The younger generations have their own unique beliefs and aspirations when it comes to how their employers work, the technologies they use, and the effect their jobs have. Knowing this emerging paradigm will help businesses effectively manage the changing workplace environment. Evaluate your HR system to determine if you have the tools necessary to manage the ebb and flow of workers.
Greater Integration Capabilities
Perhaps not as thrilling as some of these other revolutionary developments, integration nevertheless plays a vital role. As human resource management becomes more automated, integration becomes an even more important feature. Your HR applications should be able to quickly communicate with third-party systems to enable a more efficient combination of capabilities. This includes other tools inside the HR domain, such as payroll apps, as well as outside channels including a business intelligence solution.
